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Please note that we cannot answer specific queries about your account here
Most commonly asked questions about: Personal Banking
- What are the opening hours of my branch?
- International payments and transfers – How do I send money abroad?
- IBAN & SWIFTBIC codes: What are they?
- What is the cheque clearing cycle and how long does it take?
- How do I change address and contact details with you?
- Why can’t I see all my Online Statements prior to the date of registration?
- How will I know when my Online Statement is available for viewing?
- With payment protection, how do I make a claim?
- How does Barclays Pingit work?
- My cards have been lost or stolen. What do I do?
