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Most commonly asked questions about: Personal Banking
- What are the opening hours of my branch?
- What are IBAN and SWIFT codes?
- How do I find my sort code and account number?
- What is the cheque clearing cycle and how long does it take?
- International payments and transfers – How do I send money abroad?
- My cards have been lost or stolen. What do I do?
- Can I get a mortgage?
- How can I update my personal contact details?
- Bacs, CHAPS and Faster Payments: What are they?
- How much can I withdraw from a cash machine?