Barclays Frequently asked questions

Contact us

If your turnover is less than £5m and you're looking to open an account with Barclays, then why not call us on 0845 601 0106* to see how we can help.

* Lines are open Monday to Friday 8.30am to 6pm. To maintain a quality service, we may monitor or record phone calls. Call charges & information

How long will the Barclays Pingit payments take?

Payments between UK accounts, whether made using Barclays Pingit or other methods, take different times depending on a number of factors. The times given below are a fair estimate but are not guaranteed.

If the recipient is registered: Payments to other Barclays current accounts will normally go through immediately. Payments to other UK current accounts with Faster Payment Service could be processed within 2 hours but could take up to 24 hours.

If the recipient is not registered: Once you make the payment, the recipient has 24 hours to register for Barclays Pingit. The payment will then be made along the same timescales as above. If they don't register in time, no payment will be taken and your instruction will be cancelled. Please note: Sometimes payments are delayed to allow us to carry out some extra checks in order to help us protect your account from potentially fraudulent activity.

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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.

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