How can I get new chequebooks and paying-in books?
We automatically issue chequebooks when you get towards the end of your existing one. So in most cases, you shouldn’t have to order them.
However, you can order new chequebooks and paying-in books through Online Banking. When you log in, just select the ‘Account services’ menu in the top navigation bar and then choose either ‘Order Chequebook’ or ‘Order Paying-In Book’.
You can also order them through Telephone Banking (if you’re registered) on 0845 755 5555* or from your local branch.
Chequebooks will usually be delivered within 3 working days. Paying-in books normally take between 10-14 days unless they're ordered as priority.
* To maintain a quality service, we may monitor or record phone calls. Call charges.