Barclays: Frequently asked questions

How often do I get a mortgage statement?

We'll send you a mortgage statement annually. This shows:
  • The monthly payments you have made in the past 12 months
  • Your mortgage balance (as at a given date)
  • Any interest that you will have been charged.

The date you receive this statement will depend upon the type of mortgage you hold with us:

  • All Woolwich mortgages (excluding Buy to Let) taken out after 1 December 2003 - every September
  • All Buy to Let Mortgages - every December
  • All other Woolwich and Barclays Mortgages - every March.

If you want to receive an annual statement at any other point during the year, we will be happy to do this for you. Please note that a charge may apply for this service.

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