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Please note that we cannot answer specific queries about your account here
Most commonly asked questions about: Personal Banking
- What are your banking fees and charges?
- How do I get a reminder if I’ve forgotten my debit card PIN?
- International payments and transfers – how do I send money abroad?
- How much can I withdraw from a cash machine?
- Can I check my bank account online?
- How do I view Online Statements?
- What should I do if I’m having problems logging in to Online Banking?
- How can I update my personal contact details?
- Can I get a mortgage?
- How many ISAs can I have?