Most commonly asked questions about: Day-to-day banking
- What are the opening hours of my branch?
- How do I change address and contact details with you?
- How do I find the address or phone number of my local branch?
- Do you have a branch locator?
- What is the cheque clearing cycle and how long does it take?
- How do I contact customer services?
- How do I set up, change or cancel regular payments - standing orders and Direct Debits?
- How can I get new chequebooks and paying-in books?
- International payments & transfers: How do I send money abroad?
- Can I use my debit card abroad?
