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Please note that we cannot answer specific queries about your account here
Most commonly asked questions about: Day-to-day banking
- My debit card expires soon - when will I get a new one?
- How do I stop or cancel a cheque or my chequebook?
- What are bank working days?
- What is the cheque clearing cycle for Cash Card accounts and how long does it take?
- How do I add someone to my account?
- How do I personalise my debit card?
- How do I open a joint current account?
- What banking can I do at the Post Office?
- How do I change the name of my account?
- Do you offer a basic bank account?