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Please note that we cannot answer specific queries about your account here
Most commonly asked questions about: Day-to-day banking
- How do I replace my broken or damaged card?
- What are the details of the Additions Active account travel insurance?
- Which Barclays branches offer the instant debit card replacement facility?
- I’ve spotted a debit card transaction I don’t recognise. What do I do?
- How do I let Barclays know that I will use my card abroad?
- What is the cheque clearing cycle for Cash Card accounts and how long does it take?
- I've changed my name, what do I do?
- Do you offer a basic bank account?
- How do I add someone to my account?
- How do I get a new PIN for my card?