Most commonly asked questions about: Day-to-day banking
- When are fees, charges and interest applied to my accounts?
- What benefits does the Additions Active account offer?
- How do I find out about interest rate changes?
- BACS and CHAPS: What are they?
- How do I find my sort code and account number?
- How do I claim on my Mobile Phone Insurance?
- What is the situation regarding overdraft charges?
- How do I apply for breakdown cover on my Additions Active account?
- How do I get a new PIN?
- Mobile Phone Insurance – is it available with Additions Active?
