Most commonly asked questions about: Day-to-day banking
- What accounts do you offer for children and young people?
- What is a banker's draft and how do I get one?
- If I exceed my current overdraft limit by a very small amount will I incur the same Reserve Usage Fee?
- My card has been blocked, who do I call?
- How do I get or increase an overdraft?
- We have a joint Additions Active account, are we both covered for all the benefits i.e. mobile insurance, RAC cover?
- How do I stop or cancel a cheque or my chequebook?
- What's the difference between a debit and credit card?
- I've been asked to take ID to open an account or withdraw money. What should I take?
- What are my account terms & conditions?
