Most commonly asked questions about: Day-to-day banking
- I've been asked to take ID to open an account or withdraw money. What should I take?
- How do I notify Barclays that an account holder has died?
- What's the difference between a debit and credit card?
- How do I get a list of my standing orders and Direct Debits?
- What is web chat?
- How do I change the name of my account?
- How do I find out about interest rate changes?
- How do I get or increase an overdraft?
- My card was captured by a cash machine. What should I do?
- We have a joint Additions Active account, are we both covered for all the benefits i.e. mobile insurance, RAC cover?