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Please note that we cannot answer specific queries about your account here
Most commonly asked questions about: Day-to-day banking
- I have received an email from you requesting some personal information. Should I respond to it?
- What current accounts do you offer?
- How do I remove Features and Packs from my bank account?
- We have a joint Additions Active account, are we both covered for all the benefits i.e. mobile insurance, RAC cover?
- I didn’t get all the money I asked for from a cash machine. What do I do?
- How much money can I withdraw over the counter in branch?
- How do I find out more about International Banking?
- I already have a Barclays current account with a monthly fee and extra benefits. Can I add more Features in the Features Store?
- How do I find out about interest rate changes?
- How is interest on my current/savings/mortgage account calculated?