Ask a question

Safe custody service: What's Barclaysafe and how does it work?

Standard service
This is appropriate for documents that have no intrinsic value on their own. They are held in tamper-evident wallets and centrally stored. With just one phone call, they can be sent by special delivery to your home (before noon the next working day) or any branch for collection (within 48 hours).

•             £3 per wallet per month
•             £10 per wallet per access – for special delivery and branch access

If you already use Barclaysafe, you can access your wallet by calling 0345 075 7475 1 and selecting option 2.

Premium service
Following a review, the Barclaysafe premium service was withdrawn from all of our branches, and in August 2010, we stopped accepting new customers to the service.

Should you have any queries regarding the withdrawal of the service, please call us on 08457 555 555 1 (from overseas +44 247 684 2100) or visit a branch.

Important information
1.To maintain a quality service, we may monitor or record phone calls. Call charges.

How would you rate the usefulness of this answer

Poor Excellent
Powered by Transversal

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.

Use of Barclays' trademarks by Transversal Corporation Limited is under licence from Barclays Bank PLC.