I've forgotten my PIN. How do I get a reminder?
If you’ve forgotten or lost your PIN, you can get a reminder instantly. You just need to have Online Banking or Telephone Banking.
In Online Banking – log in, and then select the 'Account services' menu in the top blue bar. Then select the 'View my debit card PIN' link (1) and follow the on-screen instructions. You’ll also need to have your mobile phone to hand.
Call Telephone Banking on 0345 734 5345 and have your passcode ready. (Outside the UK dial +44 24 7684 2100.) Listen for the correct option and follow the instructions.
Don’t have Online or Telephone Banking? You need to visit your branch and ask for a PIN reminder. This will be sent by post to the residential address you’ve registered with us to protect your security.
You can get an instant reminder of your Barclaycard PIN online if you’re registered for mybarclaycard. Alternatively, call 0870 154 0154.
To maintain a quality service, we may monitor or record calls. Call charges