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I've forgotten my PIN. How do I get a reminder?

You’ll need your PIN to use your PINsentry card reader. However, it’s easy to get a reminder of your PIN if you’ve forgotten it. If you’re registered for Online or Telephone Banking, you can get a PIN reminder immediately through PINview. Here’s how:

  • For Online Banking, log in with your memorable word or using your Mobile PINsentry in Barclays Mobile Banking 1 then select ‘Account services’ in the top blue menu bar and go to ‘View my debit card PIN’, where you’ll see simple directions for viewing your PIN
  • For Telephone Banking, call us on 0845 755 5555 * with your passcode at hand. Then follow the instructions for accessing  your PIN

If you’re not registered for either Online or Telephone Banking, please call or visit your local branch and they’ll send you a PIN reminder through the post.

If you’ve forgotten the PIN for your Barclaycard, call 0870 154 0154 *.

1 Terms, conditions & restrictions apply. You must have a Barclays current account and be aged 16 or over to use Barclays Mobile Banking.

* To maintain a quality service, we may monitor or record phone calls. Call charges

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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.

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