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I've forgotten my PIN. How do I get a reminder?

If you’ve forgotten or lost your PIN, you can get a reminder instantly. You just need to have Online Banking or Telephone Banking.

In Online Banking – log in, and then select the 'Account services' menu in the top blue bar. Then select the 'View my debit card PIN' link (1) and follow the on-screen instructions. You’ll also need to have your mobile phone to hand.


Call Telephone Banking on 0345 734 5345 and have your passcode ready. (Outside the UK dial +44 24 7684 2100.) Listen for the correct option and follow the instructions.

Don’t have Online or Telephone Banking? You need to visit your branch and ask for a PIN reminder. This will be sent by post to the residential address you’ve registered with us to protect your security.

You can get an instant reminder of your Barclaycard PIN online if you’re registered for mybarclaycard. Alternatively, call 0870 154 0154.

To maintain a quality service, we may monitor or record calls. Call charges

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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.

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