Barclays: Frequently asked questions

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How do I replace my broken or damaged card?

If your card had been damaged or the signature is faded or blurred, you should get a replacement as soon as you notice it as it may be refused in shops or be captured by cash machines.

To get a new Barclays debit card (eg Connect or VISA Electron) contact any branch or call Telephone Banking (if you're registered) on 08457 555555.

For Barclaycards only, call Barclaycard customer services on 0844 811 9111 or 0800 587 2104 (Textphone). Lines are open 24 hours a day, seven days a week.

To maintain a quality service, we may monitor or record phone calls. Read call charges info.

You'll receive your replacement card in four to five working days.

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