How do I claim on my home insurance?
For claims under all sections except Legal Expenses and Home Emergency, call us on 0800 027 9844. For claims under Legal Expenses call 0800 051 1712.
For emergency claims, lines are open 24 hours a day, 365 days a year. For general queries or existing claims, lines are open from 8am-10pm Monday to Friday, 8am-6pm Saturdays, 10am-4pm Sundays and Bank Holidays. Calls may be monitored or recorded. Read call charges info.