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Most commonly asked questions about: Online Banking
- How do I register for Online Statements?
- What do I need to use Online Banking?
- What can I do if my PINsentry card reader isn’t working?
- How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
- How can I log in without my PINsentry card reader?
- Can I have paper statements and Online Statements?
- I can't see one of my accounts in Online Banking. Where can I find it?
- I've forgotten my card's PIN. Can I still use the PINsentry card reader?
- My PINsentry card reader says: 'This card is not accepted' or 'Card is not responding'. What do I do?
- How do I get a statement that's not available online?