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Most commonly asked questions about: Online Banking
- What do I need to use Online Banking?
- I can't see one of my accounts in Online Banking. Where can I find it?
- I've been asked for a security code from my bank card. Where is it?
- What can I do if my PINsentry card reader’s batteries are dead?
- What can I do if my PINsentry card reader isn’t working?
- Can I make international payments in Online Banking?
- Can I have paper statements and Online Statements?
- How do I set up my memorable word and passcode in Online Banking?
- How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
- Can I have more than one PINsentry card reader?