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Most commonly asked questions about: Online Banking
- Does the PINsentry card reader need to be activated before I use it for the first time?
- Why do I need to use the PINsentry card reader after logging in to Online Banking when I set up a payment to someone new?
- Can I have more than one PINsentry card reader?
- Can I access Online Banking on my mobile phone?
- Can I still use the branch or phone to contact the bank if I have Online Banking?
- Why is it important to check my Online Statements?
- Why can't I see a future-dated payment I set up in Online Banking?
- How will I know when my Online Statement is available for viewing?
- What is an Online Statement and what are the benefits?
- What happens on the 'Forgotten log-in details' screen of Online Banking if I've lost my log-in details?