Most commonly asked questions about: Online Banking
- Are there any times when I don't have to use the PINsentry card reader in Online Banking?
- Can I access Online Banking on my mobile phone?
- Which way round do I put my card into the PINsentry card reader?
- I've forgotten my Online Banking log-in details. What should I do?
- Can I have more than one PINsentry card reader?
- Where do I get a reference number when paying online?
- Can I export my banking details to packages such as Microsoft Money?
- If I cannot use the PINsentry card reader due to a disability, what do I do?
- Will my existing saved payees still be available to use on the new Online Banking site?
- My PINsentry card reader says 'Last pin try'. What does this mean?
