How do I set up Direct Debits and standing orders?
You can set up and amend standing orders using Online Banking.
A Direct Debit is arranged by the company you're paying once they've received your signed agreement so you won't be able to set up this type of payment online. You can view your Direct Debits and standing orders online and you can cancel them too.
Log in to Online Banking and select the Set up a Standing Order link on At a Glance. Follow the steps and you'll be able to view a list of all the outstanding payments, standing orders and Direct Debits on a chosen account.
If you're cancelling a payment make sure we receive your instructions at least one working day before the payment is due and before 5.30pm. If you miss the deadline, contact your branch or Telephone Banking (if you're registered).
When you're cancelling a Direct Debit we recommend you tell the company concerned.
