Can I use my current bank cards with PINsentry in Online Banking?
This depends. PINsentry uses the latest in Chip and PIN technology and so we may need to replace some or all of your bank cards with new ones incorporating the latest chips. We will write and tell you if any of your cards need to be upgraded.
If you haven't heard from us and are having trouble using your current cards with PINsentry, please contact our Online Banking Helpdesk on 0845 600 2323 (outside the UK dial +44 2476 842063).
Lines are open every day 7am-11pm (UK time). To maintain a quality service, we may monitor or record phone calls. Read call charges info.
