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How safe is Barclays Pingit?

Barclays Pingit is so safe that the British Standards Institute (BSI) has awarded it the international ISO 27001 certification for security and resilience.

When you use any Barclays Mobile Banking services, you’re automatically protected by the Mobile Banking Guarantee if you fall victim to fraud. This means we’ll refund any money that is taken from your account if you’re an innocent victim of fraud.

The app is protected by your Barclays Pingit passcode, which you must enter every time you open the app. Don’t store this passcode on your phone or write it down anywhere.

If you suspect a Barclays Pingit payment has been made from your account without your say-so, call us on 0333 200 1012* straightaway.

* Lines are open 24 hours a day, 7 days a week. To maintain a quality service, we may monitor or record phone calls.

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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.

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