Most commonly asked questions about: Personal Banking
- Can I use someone else's PINsentry card reader?
- My debit card expires soon. When will I receive the replacement?
- Can I use my Connect and Electron debit card when I'm abroad?
- What are the ISA subscription limits?
- How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
- Where do I log in for Online Banking on the new site?
- BACS and CHAPS: What are they?
- How much can I withdraw from a cash machine?
- What fees, rates and charges will I have to pay on my current account?
- When can I draw against a cheque?
