What happens if I lose or break my PINsentry card reader?
A replacement PINsentry card reader can be issued but please note that there may be a charge for it. You will be advised of any charges.
You can call the Online Banking Helpdesk or visit your nearest branch to order a new PINsentry card reader.
Call 0845 600 2323 (outside the UK dial +44 2476 842063). Lines are open Monday to Sunday 7am-11pm. Read call charges info. To maintain a quality service, we may monitor or record phone calls.
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Barclays Bank PLC. Registered in England. Registered No: 1026167. Registered Office: 1 Churchill Place, London, E14 5HP. Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request.
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