Most commonly asked questions about: Troubleshooting
- What if I don't have my PINsentry card reader with me but I really need to use Online Banking?
- I've forgotten my card's PIN, can I still use the PINsentry card reader?
- My PINsentry card reader says 'Pin locked'. What does this mean?
- The PINsentry card reader says: 'This card is not accepted' or 'Card is not responding'. What do I do?
- My PINsentry card reader says 'Last pin try'. What does this mean?
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Barclays Bank PLC. Registered in England. Registered No: 1026167. Registered Office: 1 Churchill Place, London, E14 5HP. Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request.
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