Please note that we cannot answer specific queries about your account here
Most commonly asked questions about: Online Banking & Security
- International payments and transfers. How do I send money abroad?
- How do I transfer or receive money from abroad?
- How can I amend or cancel a direct debit or Standing order?
- How can I change my address?
- How do I pay someone using Online Banking?
- How long does it take to transfer money to another UK account?
- What are SWIFTBIC and IBAN codes?
- Can I extend my overdraft online?
- How do I pay my bills using Online Banking?
- How can I arrange a CHAPS payment?
