How can I change my address online?
If you need to change any of your contact details, log in to Online Banking, go to Account services from the top blue menu and then select 'Change contact details' from the 'Customise my site' menu. You can also update your personal contact details from the 'My Details' tile on your Accounts homepage.
You can update the following contact details online:
- Your email address
- Your phone number(s)
- Your address
You'll need to have your PINsentry card reader or Mobile PINsentry to update your phone number or home address. You'll also need to have a Barclays current account or savings account to update your address online.
You can also tell us how you'd like us to keep you informed about our products and services – by online banking, telephone, email, text or post.
If you're unable to change your address online, you can:
If you have a joint account, you can update the account address and your customer address online. The other account holder(s) will need to contact us separately to update their customer address(es).
Please don't email us any requests to change your contact details – they’re not secure so we can’t act on them.
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** To maintain a quality service, we may monitor and record phone calls. Call charges.