What should I do if I’m having problems logging in to Online Banking?
Head to our Online Banking log-in page, where you’ll find tips on how to use your PINsentry card reader. You’ll also find out how to log in if you’ve either lost your PINsentry or don’t have it to hand.
If you still need help or have any questions, call us on 0345 600 2323 (outside the UK dial +44 2476 842063).
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