Barclays Frequently asked questions

How do I register for Premier Online Banking?

To register for Premier Online Banking you must be aged 16 or over and have a Barclays UK Premier current account.

You can register online if you have a Premier debit card. If you don't have a card, call the Online Banking Helpdesk on 0845 600 2323 (outside the UK dial +44 2476 842063)* or contact your local branch.

Once registered, you'll get a 12-digit membership number and a PINsentry card reader. Your card reader will arrive by post for security reasons. With your membership number you can access a limited online service. The full service will be available once you log-in with PINsentry.

During log-in, you may save your 12-digit membership number on the computer so you don't have to type it every time you use Online Banking. You should not do this if you're using a computer in a public place, such as an internet cafe.

Only joint accounts where either party can sign are eligible for Online Banking and each person will have to register for Online Banking separately for security reasons.

If you've forgotten your log-in details, we can remind you online provided you have a debit card.

* Lines are open Monday to Sunday, 7am-11pm. To maintain a quality service, we may monitor or record phone calls. See call charges info.


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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.

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