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How do I renew my Kaspersky security software licence?

If you’re coming to the end of your current 12-month Kaspersky licence, you can renew it for free as an Online Banking customer.

  1. Log in to Online Banking
  2. Select ‘Kaspersky online security’ from the blue ‘Products’ menu
  3. On the Kaspersky pop-up page, select the ‘Renew’ button on the relevant product
  4. Follow the on-screen instructions

If you need your Online Banking membership number to renew and don’t know how to find it, you can get a reminder on Step 1 of the Online Banking log in screen. Just look for the ‘forgotten your membership number’ link. Or read our forgotten membership number FAQ

If you haven’t yet taken advantage of our free security software offer as a Barclays Online Banking customer, see our Kaspersky page with details on how to download it.


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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. 'The Woolwich' and 'Woolwich' are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.

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